Exchange / Store Credit Policy
* Returns are not accepted, only an exchange/store credit.
To get an exchange/store credit approved...first please see that your item/s meet ALL the guidelines listed below. Any unapproved exchanged will be refused.
- ALL exchanges/store credits must be made within 21 days of date purchased. ***POLICY EXTENDED for Christmas until January 16th
- ALL CLEARANCE items are a FINAL SALE (no exchange/store credit will be given).
- Items must have tags attached in their original, unworn, unwashed, smoke/odor free condition. Shoes unworn in original shoe box.
** If your item/s meet ALL the guidelines send us an email @ firstname.lastname@example.org to get your exchange/store credit approved. Or call our store location at (706) 335-0077 on operating days/hours.
** If exchanging an item - please let us know the item you would like so we can assure availability.
** We will reimburse your original shipping fee towards your exchange/store credit. Customers are responsible for return shipping.
Return Shipping Address: Purple Door Boutique
220 Banks Crossing Dr. Commerce, GA 30529
Any questions feel free to email us at email@example.com or call us at (706) 335-0077.
Thank you so much for shopping with The Purple Door!
We appreciate your business and wish you a blessed day!