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Exchange / Store Credit Policy


* Refunds are not accepted, only an exchange/store credit.

 

To have an exchange/store credit approved...first please see that your item/s meet ALL the guidelines listed below. Any unapproved exchanged will be refused.

  1. ALL exchanges/store credits must be made within 21 days of date purchased. 
  2. ALL clearance and items discounted 30% & above are a FINAL SALE (no exchange/store credit will be given).
  3. Items must have tags attached - in their original, unworn, unwashed, smoke/odor free condition. Shoes unworn in original shoe box.

 

** If your item/s meet ALL the guidelines - send us an email providing your order number to: thepurpledoorboutique@outlook.com - OR - give us a call @ (706) 335-0077

** Please note: we can ONLY exchange an item if you need that same exact item in a different size. If you want another item - then your return will need to be processed as a store credit.

** Returns for a store credit will be issued in the form of a gift card, and will be emailed to you at the address provided at checkout. 

** Your original shipping fee will be reimbursed towards your store credit.

** Customers are responsible for return shipping cost.

 

Return Shipping Address: Purple Door Boutique
230 Banks Crossing Drive Commerce, GA 30529

 

Any questions feel free to email us at thepurpledoorboutique@outlook.com or call us at (706) 335-0077 on operating days/hours.

Thank you so much for shopping with The Purple Door! 
We appreciate your business and wish you a blessed day!