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Exchange / Store Credit Policy

* Returns are not accepted, only an exchange/store credit.


To get an exchange/store credit approved...first please see that your item/s meet ALL the guidelines listed below. Any unapproved exchanged will be refused.

  1. ALL exchanges/store credits must be made within 21 days of date purchased.
  2. ALL CLEARANCE items are a FINAL SALE (no exchange/store credit will be given).
  3. Items must have tags attached in their original, unworn, unwashed, smoke/odor free condition. Shoes unworn in original shoe box.


** If your item/s meet ALL the guidelines send us an email @ to get your exchange/store credit approved. Or call our store location at (706) 335-0077 on operating days/hours.

** If exchanging an item - please let us know the item you would like so we can assure availability.

** We will reimburse your original shipping fee towards your exchange/store credit. Customers are responsible for return shipping.


Return Shipping Address: Purple Door Boutique
230 Banks Crossing Dr. Commerce, GA 30529


Any questions feel free to email us at or call us at (706) 335-0077.

Thank you so much for shopping with The Purple Door! 
We appreciate your business and wish you a blessed day!